It is a part of the only UK municipally owned corporation and has over the years, won a number of awards like the Best Consumer Broadband Award and Finalist of Best Business Broadband Award. The company prides itself on being a carbon neutral company with the many green steps initiated in the various areas of operation.

Who they are

Eclipse is a company based in Exeter, Devon that’s been around a long time. It is now owned by Kingston Communications. In the nineties, it was a dial-up connection provider and when it came out with its broadband package in 2001, it was the first provider with a package that was simple enough to be self installed. They have a few more firsts to their credit. They were the first with a public wi-fi service and they were the first to offer speeds that could be boosted with FLEX. They were also the first to introduce online ordering. At the present point in time, they have more than 200,000 customers and broadband packages that all offer speeds of up to 24 Mbps.

What they offer

Eclipse offers broadband services both for home and business use and they only offer internet connections to customers with a BT line. For home use, they offer a free router as well as set-up with a 2 GB usage and 8Mbps speed. They also have an unlimited usage package. For a small fee, you can add on unlimited telephone calls. There are a range of packages for business users as well. The company prides itself that many of its new customers come to them because of existing users’ recommendations. They say that their speeds are among the fastest. You can personalize your account online as their packages allow traffic shaping so you can optimize the package you choose.

How they are perceived

Eclipse is seen as a company that has been around for years, very service-oriented and reliable. Its reputation is good though there are a few users who seem to be a bit disgruntled about the speeds. For home use as well as small businesses, this is a great choice of ISP.